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Create Free Business Account| Pricing Type | Per core |
| Mpn | MPN 7S0P008DWW |
| Product Supported | NCM Ultimate ProdSup PerCore |
| Support Hours | Varies by contract |
| Covered Period | 4 years |
| Provided Support | Ultimate product-level software support with prioritized handling |
| Service Location | Remote |
| Service Description | Vendor ultimate product support and prioritized software maintenance for NCM per-core license |
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Ultimate support provides prioritized handling and escalations for complex product issues, accelerating vendor engagement and troubleshooting versus standard product-level support tiers.
Yes. Entitlement is per-core; you must purchase per-core units that match your licensed processor cores for the covered NCM instances under MPN 7S0P008DWW.
Yes. Hardware and software support contracts are purchased separately. Combining this plan with appropriate hardware coverage provides a fuller support posture for both software and devices.
Renewals are handled through Lenovo or authorized resellers ahead of contract end. Contact your Lenovo account manager to discuss extension options, pricing and any license adjustments.
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