Keep Nutanix systems available when hardware problems threaten service continuity. MANAGED PROSERVUNIT NUTANIX ADV + XCL delivers 24x7x4 on-site maintenance with parts replacement and labor coverage, built for teams that cannot afford extended diagnostic delays or multi-day repair windows. This 4-year service is structured for environments where response speed matters. On-site support brings qualified technicians to the equipment, reducing the time lost to remote triage and shipping cycles. Parts and labor coverage helps simplify remediation when a component fails, while the defined 4-hour response target supports tighter operational planning. For infrastructure teams running business-critical workloads, the value is in predictability. Instead of absorbing the cost and risk of ad hoc break/fix events, you get a service model designed to restore function quickly and keep support aligned to production expectations. It is a practical fit for organizations standardizing on Nutanix and looking for a higher-touch support path than basic warranty coverage.