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Create Free Business Account| Coverage Term | Fourth-year post-warranty coverage |
| Service Level | Premier Support |
| Drive Retention | Keep Your Drive coverage |
| Shipping Weight | 0.00 lb |
| Response Commitment | 4-hour response |
| Support Availability | 24 × 7 support availability |
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5PS7C31616 is a Lenovo fourth-year post-warranty Premier Support entitlement. It provides 24 × 7 coverage, a 4-hour response commitment, and Keep Your Drive coverage for an eligible Lenovo system.
Keep Your Drive allows the customer to retain a replaced drive under an applicable service event. It applies as part of this entitlement’s coverage and does not identify a separately shipped drive or storage upgrade.
Confirm that the Lenovo system is eligible for fourth-year post-warranty coverage and that its service dates support registration of this entitlement. The service must be associated with the covered system to activate the stated support level.
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