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Create Free Business Account| Shipping Weight | 0.00 lb |
| Coverage Term | Fifth-year post-warranty coverage |
| Service Level | Premier Support |
| Drive Retention | Keep Your Drive coverage |
| Onsite Response | Next-business-day onsite service |
| Covered System Type | Eligible Lenovo desktop systems |
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Lenovo 5PS7C31610 adds a fifth-year post-warranty Premier Support term for an eligible Lenovo desktop system. It includes next-business-day onsite service and Keep Your Drive protection. It is a service entitlement, not a hardware product or a replacement system.
Purchase the entitlement while the Lenovo desktop remains eligible for post-warranty coverage, typically before the current base warranty expires. Registration is associated with the covered system, so its serial number and active warranty status are needed to establish eligibility.
Keep Your Drive protection allows the customer to retain a failed storage drive when covered service requires a drive replacement. This helps keep data-bearing media under the customer's control rather than returning the failed drive through the service process.
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