Lenovo 5PS7C31618 Fifth-Year Premier Support Coverage

5PS7C31618 provides fifth-year post-warranty Lenovo Premier Support coverage for eligible systems. The service includes 24x7 coverage, a 4-hour response commitment, and Keep Your Drive coverage for covered drive-replacement situations.

Eligibility depends on the specific Lenovo system and its existing warranty status. This entitlement is intended for eligible Lenovo hardware requiring post-warranty coverage in its fifth year, so the system details should be checked before service registration.

Keep Your Drive allows the customer to retain a failed storage drive when a covered service event requires drive replacement. This can support internal media-retention policies while the covered hardware receives the applicable replacement service.