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Create Free Business Account| Pricing Type | Fixed term service |
| Product Supported | 737 TB pack environments |
| Bundle Support | Service pack coverage |
| Covered Period | 5 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | Rapid onsite response |
| Service Type | Support service pack |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for 737 TB environments |
| Mpn | 5WS7B74478 |
| Vendor | Lenovo |
| Product Name | Essl - 5Y 24x7x4 737TB Pack |
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It indicates around-the-clock support access with a 4-hour onsite response target for covered incidents.
It is intended for 737 TB environments that need structured support coverage for storage operations.
The service term is 5 years.
No. The coverage includes onsite response as part of the service model.
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