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Create Free Business Account| Service Type | Support pack |
| Remote Onsite | Onsite |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for a 46 TB storage pack |
| Mpn | 5WS7B26577 |
| Vendor | Lenovo |
| Product Name | Essl - 5Y 24x7x4 46TB Pack |
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It indicates 24x7 support availability with a four-hour response target under the service terms.
The pack is aligned to a 46 TB storage deployment footprint, helping match support coverage to the installed environment.
No. This is a Lenovo support pack in the professional services category.
A 5-year term helps standardize service coverage over the lifecycle of the storage environment and reduces renewal churn.
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