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Create Free Business Account| Pricing Type | Fixed term support entitlement |
| Product Supported | Lenovo storage environment, 369 TB pack |
| Response Time | 4 hours |
| Support Hours | 24x7 |
| Covered Period | 5 years |
| Provided Support | 24x7x4 support |
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It indicates 24x7 support coverage with a 4-hour response target for covered incidents.
This entitlement is intended for Lenovo storage environments aligned to the 369 TB capacity tier.
The covered period is 5 years.
A 5-year entitlement helps lock in predictable coverage for longer infrastructure planning cycles.
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