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Create Free Business Account| Product Supported | 246 TB pack |
| Support Hours | 24x7 |
| Covered Period | 5 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | 4-hour onsite service target |
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It indicates around-the-clock support availability with a four-hour onsite service target, helping reduce recovery time when issues affect production storage.
This support pack provides 5 years of coverage.
It is designated for 246 TB configurations.
It gives infrastructure teams a defined service model with rapid response expectations, which is valuable when storage downtime affects multiple workloads and users.
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