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Create Free Business Account| Pricing Type | One-Time |
| Product Supported | 23 TB Storage Pack |
| Bundle Support | Service Pack |
| Covered Period | 5 Years |
| Provided Support | 24x7x4 Support |
| Service Characteristic | Onsite Response Coverage |
| Service Type | Support Pack |
| Remote Onsite | Onsite |
| Duration Hours | 4 Hours |
| Service Duration | 5 Years |
| Service Location | Onsite |
| Service Description | 24x7x4 Support Coverage for 23 TB Storage Deployments |
| Language Supported | English |
| Certification Vendor | Lenovo |
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It indicates around-the-clock support with a 4-hour onsite response target, helping teams address incidents faster than standard business-hours coverage.
This pack is intended for 23 TB storage deployments, providing service coverage aligned to that capacity class.
No. This is a Lenovo professional services support pack, not a physical device.
A 5-year term helps stabilize support costs and keeps coverage aligned with the operational life of enterprise storage systems.
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