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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | ESSL 22 TB pack |
| Bundle Support | Service pack |
| Covered Period | 5 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | Onsite response coverage |
| Service Type | Support pack |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x4 Lenovo support coverage for 22 TB pack deployments |
| Certification Vendor | Lenovo |
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It means support is available 24 hours a day, 7 days a week, with a four-hour response target under the service terms.
It supports the Lenovo ESSL 22 TB pack identified by MPN 5WS7B26549.
No. This is a professional services support pack, so physical dimensions are not applicable.
A five-year term helps align support coverage with longer infrastructure refresh cycles and simplifies budgeting.
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