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Create Free Business Account| Pricing Type | Service pack |
| Product Supported | 215 TB pack |
| Response Time | 4 hours |
| Support Hours | 24x7 |
| Covered Period | 5 years |
| Provided Support | 24x7x4 support |
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It indicates support is available around the clock, every day, with a 4-hour response target for service action.
This service pack provides coverage for 5 years.
It identifies the storage capacity covered by the service pack, helping align support with the deployed footprint.
It fits teams running critical storage environments that need continuous support access and faster response than standard business-hours coverage.
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