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Create Free Business Account| Pricing Type | Fixed term |
| Mpn | 5WS7B27265 |
| Vendor | Lenovo |
| Product Name | Essl - 5Y 24x7x4 123TB Pack |
| Product Supported | Lenovo storage environment with 123 TB coverage |
| Bundle Support | 4-hour onsite response |
| Covered Period | 5 years |
| Provided Support | 24x7 onsite support |
| Service Characteristic | Capacity-based support pack |
| Service Type | Support service |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support package for 123 TB storage environments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It means support is available 24 hours a day, 7 days a week, with a 4-hour onsite response target.
This package is designed for Lenovo storage environments at the 123 TB coverage tier.
The service term is 5 years.
It adds faster onsite response and continuous coverage, which helps reduce operational risk for production storage.
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