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Create Free Business Account| Pricing Type | Support pack |
| Product Supported | 60TB pack |
| Support Hours | 24x7 |
| Covered Period | 3 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | 4-hour response |
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It indicates support is available 24 hours a day, 7 days a week, with a 4-hour response target for covered issues.
This support pack provides coverage for 3 years.
It is intended for 60TB storage deployments that need defined enterprise support coverage.
It adds around-the-clock support and faster response expectations, which helps reduce operational risk for critical systems.
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