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Create Free Business Account| Pricing Type | Fixed-term service |
| Mpn | 5WS7B26489 |
| Vendor | Lenovo |
| Product Name | ESSL - 3Y 24x7x4 46TB Pack |
| Product Supported | Lenovo ESSL supported storage systems |
| Bundle Support | Service pack |
| Covered Period | 3 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | Time-bound vendor support for higher-capacity storage environments |
| Service Type | Support service pack |
| Remote Onsite | Onsite and remote support |
| Duration Hours | N/A |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24x7x4 support coverage for supported 46 TB storage configurations |
| Certification Vendor | Lenovo |
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It indicates support is available 24 hours a day, 7 days a week, with a 4-hour response target under the service terms.
The pack is intended for supported Lenovo ESSL storage configurations aligned to the 46 TB capacity tier.
No. This is a professional services support pack, not physical hardware.
It provides a defined support window and faster response expectations, which can matter when storage downtime affects production workloads.
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