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Create Free Business Account| Pricing Type | One-time service purchase |
| Mpn | 5WS7B27502 |
| Vendor | Lenovo |
| Product Name | Essl - 3Y 24x7x4 338TB Pack |
| Product Supported | 338 TB Lenovo environment |
| Bundle Support | Service pack |
| Covered Period | 3 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | Around-the-clock incident coverage with 4-hour response target |
| Service Type | Support service pack |
| Remote Onsite | Remote and onsite |
| Duration Hours | 3 years |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24x7x4 support coverage for a 338 TB environment |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates around-the-clock support availability with a 4-hour response target for covered incidents.
It is aligned to a 338 TB Lenovo environment, making it suitable for capacity-defined storage deployments.
The service term is 3 years.
It shortens response windows and provides stronger incident coverage for storage environments where downtime has real operational cost.
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