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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | 307TB pack |
| Bundle Support | Service support pack |
| Covered Period | 3 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | Around-the-clock response coverage |
| Service Type | Support service |
| Remote Onsite | Onsite and remote |
| Duration Hours | 26,280 hours |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for 307TB pack deployments |
| Certification Vendor | Lenovo |
| Mpn | 5WS7B74715 |
| Vendor | Lenovo |
| Product Name | Essl - 3Y 24x7x4 307TB Pack |
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It means support is available 24 hours a day, 7 days a week, with a 4-hour response commitment.
It is intended for 307TB pack deployments that need defined Lenovo support coverage.
The service term is 3 years.
It provides a tighter response model and a fixed service window, which helps reduce downtime risk and simplify planning.
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