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Create Free Business Account| Pricing Type | Fixed-term support pack |
| Product Supported | Lenovo ESSL 246 TB pack |
| Support Hours | 24x7 |
| Covered Period | 3 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | 4-hour response coverage |
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It indicates around-the-clock support coverage with a 4-hour response expectation under the service terms.
This support pack covers the product for 3 years.
It is suited for Lenovo ESSL storage environments sized at 246 TB that require enterprise support coverage.
A fixed-term pack simplifies budgeting, renewal planning, and service accountability across the support lifecycle.
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