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Create Free Business Account| Pricing Type | Fixed Term |
| Product Supported | Lenovo storage systems with 240 TB coverage entitlement |
| Bundle Support | Capacity-Based Support Pack |
| Covered Period | 3 Years |
| Provided Support | 24x7x4 |
| Service Characteristic | Around-the-Clock OEM-Backed Support |
| Service Type | Support Pack |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 3 Years |
| Service Location | Onsite |
| Service Description | 24x7x4 support for 240 TB of covered storage capacity. |
| Language Supported | English |
| Certification Vendor | Lenovo |
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It indicates support is available 24 hours a day, 7 days a week, with a four-hour response objective.
This pack covers 240 TB of storage capacity.
The service term is 3 years.
Yes. The 24x7x4 model is designed for storage environments where faster response and continuous coverage matter.
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