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Create Free Business Account| Pricing Type | Term |
| Product Supported | Lenovo storage systems with 23 TB coverage entitlement |
| Bundle Support | Storage Support Package |
| Covered Period | 3 Years |
| Provided Support | 24x7x4 Support |
| Service Characteristic | Around-the-Clock Response Coverage |
| Service Type | Support Service |
| Remote Onsite | Onsite |
| Duration Hours | 26,280 hours |
| Service Duration | 3 Years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for Lenovo storage environments sized at 23 TB. |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It means support is available 24 hours a day, 7 days a week, with a 4-hour response target under the service terms.
The package is aligned to Lenovo storage environments with a 23 TB coverage entitlement.
No. This is a professional services support package for Lenovo storage environments.
A 3-year term provides defined support coverage for the near term and helps simplify budgeting and renewal planning.
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