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Create Free Business Account| Pricing Type | One-time service pack |
| Product Supported | ESSL 123 TB Pack |
| Bundle Support | Storage service pack |
| Covered Period | 3 years |
| Provided Support | 24x7x4 onsite support |
| Service Characteristic | Rapid onsite response for storage incidents |
| Service Type | Support pack |
| Remote Onsite | 24x7x4 onsite support |
| Duration Hours | 26,280 hours |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for 123 TB storage environments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It means support is available around the clock, every day, with a 4-hour onsite response target when service action is required.
This pack is intended for storage environments sized at 123 TB, providing service coverage aligned to that capacity.
A 3-year term fits refresh cycles and project timelines while still providing strong support coverage.
No. This is a professional services support pack for Lenovo storage coverage.
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