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Create Free Business Account| Service Tier | Lenovo Premier support |
| Coverage Term | 5-year coverage |
| Response Time | 4-hour response commitment |
| Keep Your Drive | Keep Your Drive designation |
| Service Availability | 24x7 service availability |
| Covered Configuration | DM120S+KYD |
| Shipping Weight | 0.00 lb shipping weight |
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DM120S identifies the covered system designation, while 5PS7C22944 is the Lenovo ordering code for its associated five-year Premier support entitlement. The entitlement specifies 24x7 service availability, a 4-hour response commitment, and the DM120S+KYD coverage designation.
Lenovo 5PS7C22944 provides a five-year Premier support term for the designated DM120S+KYD configuration. Its stated service level includes 24x7 availability and a 4-hour response commitment. It is a support entitlement, not a storage system or hardware expansion.
KYD means Keep Your Drive. In the DM120S+KYD designation, it identifies the Keep Your Drive element associated with the covered configuration. The entitlement remains specific to the designated system and does not add drives, controllers, capacity, or other storage hardware.
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