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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Tier | Lenovo Premier support |
| Response Time | 4-hour response commitment |
| Keep Your Drive | Keep Your Drive retention included |
| Compatible System | DM120S compatibility |
| Coverage Duration | 3-year coverage term |
| Support Availability | 24x7 support availability |
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DM120S identifies the covered Lenovo system designation. 5PS7C22942 is the ordering code for its 3-year Premier support entitlement, including 24x7 support availability, a 4-hour response commitment, and Keep Your Drive retention.
The 4-hour term refers to the support response commitment associated with this Premier coverage. It should not be interpreted as a guarantee that troubleshooting, replacement, repair, or final issue resolution will be completed within four hours.
No. 5PS7C22942 is a Lenovo support entitlement for DM120S systems, not a physical DM120S unit or replacement hardware component. Its stated coverage includes 3 years of Premier support, 24x7 availability, 4-hour response, and Keep Your Drive retention.
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