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Create Free Business Account| Shipping Weight | 0.00 lb |
| Support Tier | Lenovo Premier Support |
| Coverage Term | 1-year post-warranty coverage |
| Coverage Type | Post-warranty coverage |
| Response Time | 4-hour response |
| Keep Your Drive | Keep Your Drive included |
| Compatible System | Lenovo DM120S |
| Service Availability | 24 × 7 service availability |
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DM120S is the Lenovo system designation covered by this service. 5PS7C23028 is the ordering code for the associated 1-year post-warranty Premier Support entitlement, including 24 × 7 service, 4-hour response, and Keep Your Drive.
This entitlement provides 1 year of Lenovo Premier Support for an eligible DM120S system. Its stated terms include 24 × 7 service availability, a 4-hour response commitment, and Keep Your Drive coverage for failed drives.
Keep Your Drive allows the customer to retain failed drives rather than return them during a covered service event. This can support internal media-handling requirements where failed storage devices must remain under customer control.
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