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Create Free Business Account| Coverage Term | 1 year |
| Service Level | Premier service |
| Coverage Stage | Post-warranty coverage |
| Response Commitment | Next-business-day response |
| Compatible Product Designation | CN5000 OPSE |
| Shipping Weight | 0.00 lb |
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CN5000 OPSE names the covered Lenovo product designation. 5WS7C35642 is the ordering code for the specific 1-year post-warranty Premier entitlement with next-business-day response. Use the ordering code when selecting the service term.
It adds 1 year of post-warranty Premier service for an eligible CN5000 OPSE system and specifies next-business-day response. The entitlement does not include a covered system, replacement hardware, software, or an onsite repair-completion commitment.
No. This entitlement specifies next-business-day response. It does not state a guaranteed onsite arrival time, replacement-hardware delivery time, or repair-completion time. Response commitments and repair outcomes are separate service measures.
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