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Create Free Business Account| Pricing Type | Service |
| Product Supported | DM5000H |
| Bundle Support | Phone support, web support, web knowledge base access, new releases update |
| Covered Period | 2 Year |
| Provided Support | Replacement |
| Service Characteristic | Exchange |
| Service Type | Extended Service |
| Remote Onsite | Service Depot |
| Duration Hours | 2 Year |
| Service Duration | 2 Year |
| Service Location | Service Depot |
| Service Description | Appliance Maintenance Bronze - Extended Service with exchange handling and support access |
| Certification Vendor | Citrix |
| Language Supported | English |
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This is an extended appliance maintenance service with depot exchange and replacement support for DM5000H environments.
Support is delivered through service depot handling, with phone support, web support, and web knowledge base access.
The listed response time is 10 business day replacement.
It is intended for the DM5000H appliance environment.
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