
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | Lenovo infrastructure deployments up to 92 TB |
| Bundle Support | 24x7x2 on-site support |
| Covered Period | 5 years |
| Provided Support | Professional services support |
| Service Characteristic | Response-focused enterprise coverage |
| Service Type | 24x7x2 support |
| Remote Onsite | On-site |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | Support package for Lenovo environments with 24x7 coverage and 2-hour response objectives for 92 TB deployments. |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates around-the-clock support with a 2-hour response objective for covered incidents.
The package is intended for Lenovo deployments sized up to 92 TB, helping align support with the installed environment.
No. The service is specified as on-site support, which is important for faster hands-on recovery in production environments.
It is built for teams that need faster response, longer coverage, and less operational risk around critical Lenovo infrastructure.
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