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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | 48 TB pack |
| Bundle Support | 24x7x2 |
| Covered Period | 5 Year |
| Provided Support | Parts and labor |
| Service Characteristic | Maintenance |
| Service Type | Extended service |
| Remote Onsite | On-site |
| Duration Hours | N/A |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Description | 24x7x2 support for 48 TB pack coverage |
| Language Supported | English |
| Certification Vendor | Lenovo |
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It indicates around-the-clock support with a 2-hour response target, helping teams address storage issues outside normal business hours.
This service is tied to 48 TB pack coverage, based on the product description provided.
Yes. The service is listed as on-site maintenance with parts and labor support.
The service term is 5 years, which aligns well with longer enterprise deployment cycles.
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