
| Pricing Type | Fixed term |
| Product Supported | 23 TB pack |
| Bundle Support | Service pack |
| Covered Period | 5 years |
| Provided Support | Support service |
| Service Characteristic | 24x7x2 response |
| Service Type | Deployment Services |
| Remote Onsite | Onsite |
| Duration Hours | 0 hours |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | Service pack for 23 TB environments with 24x7x2 support coverage. |
| Certification Vendor | Lenovo |
| Compatibility | Lenovo 23 TB deployment pack |
| Language Supported | English |
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It indicates support is available around the clock with a two-hour response target.
This pack is sized for a 23 TB deployment.
Yes. The 24x7x2 model is intended for environments that need faster response and broader support availability.
A 5-year term helps keep support coverage consistent and simplifies long-term budgeting.
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