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Create Free Business Account| Product Supported | Lenovo storage systems |
| Bundle Support | 2-hour response support |
| Covered Period | 3 years |
| Provided Support | 24x7 support |
| Service Characteristic | Vendor-backed enterprise support |
| Service Type | Support service pack |
| Remote Onsite | 24x7 remote support with 2-hour response |
| Duration Hours | 3-year term |
| Service Duration | 3 years |
| Service Location | Onsite and remote |
| Service Description | 24x7x2 support coverage for 92 TB environments |
| Certification Vendor | Lenovo |
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It indicates around-the-clock support with a 2-hour response objective for covered incidents.
The service term is 3 years.
It is intended for Lenovo storage environments sized at 92 TB.
No. This is a professional services support pack, so physical dimensions do not apply.
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