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Create Free Business Account| Pricing Type | Fixed term service |
| Product Supported | 69 TB Lenovo storage systems |
| Bundle Support | Storage service pack |
| Covered Period | 3 years |
| Provided Support | 24x7x2 support |
| Service Characteristic | Capacity-specific support coverage |
| Service Type | Support service pack |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x2 service coverage for 69 TB storage deployments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates support coverage available 24 hours a day, 7 days a week, with a 2-hour response target under the service terms.
It is intended for Lenovo storage deployments in the 69 TB capacity class, especially where uptime and predictable support matter.
The service term is 3 years.
It adds around-the-clock response coverage and a capacity-specific service structure, which is better suited to critical storage operations.
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