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Create Free Business Account| Pricing Type | One-time term purchase |
| Product Supported | Lenovo storage environments up to 600 TB |
| Bundle Support | 24x7x2 support pack |
| Covered Period | 3 years |
| Provided Support | Technical support |
| Service Characteristic | Response-based support coverage |
| Service Type | Support pack |
| Remote Onsite | Remote |
| Duration Hours | N/A |
| Service Duration | 3 years |
| Service Location | Remote |
| Service Description | 24x7 Lenovo support with a 2-hour response target for 600 TB environments |
| Language Supported | English |
| Certification Vendor | Lenovo |
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It provides 3 years of 24x7 support with a 2-hour response target for Lenovo storage environments sized up to 600 TB.
This listing is a remote support pack. It is structured around Lenovo technical assistance rather than onsite labor.
It fits enterprise teams running production storage where fast response, defined coverage, and predictable support terms matter.
The Lenovo MPN is 5WS7B20531.
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