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Create Free Business Account| Pricing Type | Fixed-term service |
| Mpn | 5WS7B21475 |
| Vendor | Lenovo |
| Product Name | ADV - 3Y 24X7X2 48TB PACK |
| Product Supported | 48 TB storage configurations |
| Bundle Support | 24x7x2 service pack |
| Covered Period | 3 years |
| Provided Support | Technical support and parts replacement coverage |
| Service Characteristic | Around-the-clock response model for eligible hardware issues |
| Service Type | Support service pack |
| Remote Onsite | Onsite and remote support |
| Duration Hours | N/A |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24x7x2 support coverage for eligible Lenovo storage deployments |
| Certification Vendor | Lenovo |
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It indicates around-the-clock support access with a 2-hour response coverage model for eligible issues under the service terms.
This pack is intended for 48 TB storage configurations.
The service term is 3 years.
No. This is a professional services support package for eligible Lenovo storage deployments.
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