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Create Free Business Account| Pricing Type | Fixed term service pack |
| Mpn | 5WS7B19651 |
| Vendor | Lenovo |
| Product Name | Adv - 3Y 24x7x2 46TB Pack |
| Product Supported | Lenovo storage environment up to 46 TB |
| Bundle Support | 24x7x2 response support |
| Covered Period | 3 years |
| Provided Support | 24x7 support |
| Service Characteristic | Response target of 2 hours |
| Service Type | Support service pack |
| Remote Onsite | Remote and onsite |
| Duration Hours | 3 years |
| Service Duration | 3 years |
| Service Location | Onsite and remote |
| Service Description | 24x7x2 support coverage for a 46 TB Lenovo environment |
| Certification Vendor | Lenovo |
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It indicates around-the-clock support with a 2-hour response target for covered incidents.
This pack is specified for a 46 TB Lenovo environment.
No. This is a professional services support pack, so physical dimensions do not apply.
It provides continuous access and a faster response target, which better fits production storage environments where delay carries operational risk.
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