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Create Free Business Account| Pricing Type | One-time |
| Product Supported | 46 TB Lenovo storage environment |
| Bundle Support | 2-hour response support pack |
| Covered Period | 3 years |
| Provided Support | 24x7 support |
| Service Characteristic | Onsite response coverage |
| Service Type | Support pack |
| Remote Onsite | Onsite |
| Duration Hours | 24 hours |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x2 support coverage for 46 TB environments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates around-the-clock support with a 2-hour response target, designed for environments where service interruptions need fast attention.
This pack is intended for Lenovo 46 TB environments and provides service coverage aligned to that capacity class.
Coverage lasts for 3 years from activation, giving procurement teams a defined support horizon.
It adds structured 24x7 support and a faster response target, which is better suited to storage systems that support critical workloads.
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