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Create Free Business Account| Pricing Type | Service pack |
| Response Time | 2 hours |
| Product Supported | 184 TB pack |
| Support Hours | 24x7 |
| Covered Period | 3 years |
| Provided Support | Support and warranty service pack |
| Service Characteristic | 2-hour response coverage |
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It provides 3 years of 24x7x2 support coverage for an 184 TB storage pack, giving enterprise teams a defined service path for critical environments.
It indicates 24x7 support availability with a 2-hour response target, helping reduce exposure when storage issues occur outside normal business hours.
Yes. It is designed for environments where storage availability affects application uptime, backup operations, and recovery readiness.
It standardizes support coverage into a fixed 3-year service pack, making it easier to budget and align warranty terms with deployment needs.
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