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Create Free Business Account| Pricing Type | Fixed Term |
| Product Supported | Lenovo storage deployment with 184 TB pack coverage |
| Bundle Support | 2-Hour Response Service Pack |
| Covered Period | 3 Years |
| Provided Support | 24x7 Support |
| Service Characteristic | Response-Based Support Coverage |
| Service Type | Support Pack |
| Remote Onsite | Onsite |
| Duration Hours | 0 Hours |
| Service Duration | 3 Years |
| Service Location | Customer Site |
| Service Description | 24x7 support with 2-hour response coverage for 184 TB Lenovo storage deployments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates around-the-clock support with a 2-hour response objective for covered incidents.
It is intended for Lenovo storage environments covered under the 184 TB pack designation.
The service term is 3 years.
It provides faster response expectations and continuous support for storage environments where downtime is costly.
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