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Create Free Business Account| Pricing Type | One-time service purchase |
| Response Time | 2 hours |
| Product Supported | Lenovo 17 TB pack configurations |
| Support Hours | 24x7 |
| Covered Period | 3 years |
| Support Channel | Vendor service |
| Provided Support | 24x7x2 support |
| Service Characteristic | Hardware support warranty |
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It indicates around-the-clock support with a two-hour response target, which is suited to environments that cannot wait for next-business-day service.
This support package is intended for Lenovo 17 TB pack configurations, based on the product listing.
The coverage period is 3 years.
Choose it when the storage system supports critical workloads and faster response is worth the added service level.
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