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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | Lenovo storage systems |
| Bundle Support | 2-hour response support pack |
| Covered Period | 3 years |
| Provided Support | 24x7 support |
| Service Characteristic | 24x7x2 |
| Service Type | Support pack |
| Remote Onsite | Remote and onsite |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24x7x2 support coverage for 138 TB systems |
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It means support is available 24 hours a day, 7 days a week, with a 2-hour response target.
This service pack is aligned to 138 TB systems.
No. This is a professional services support pack for Lenovo storage systems.
It provides faster response coverage and continuous access to Lenovo support for larger, more demanding storage environments.
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