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Create Free Business Account| Pricing Type | One-time |
| Service Type | Support service |
| Remote Onsite | 24x7x2 |
| Bundle Support | 24x7x2 support pack |
| Covered Period | 3 years |
| Duration Hours | N/A |
| Provided Support | Technical support |
| Service Duration | 3 years |
| Service Location | Remote |
| Product Supported | 12 TB pack |
| Language Supported | English |
| Service Description | Lenovo support coverage for 12 TB pack deployments with 24x7 availability and 2-hour response objectives. |
| Certification Vendor | Lenovo |
| Service Characteristic | Around-the-clock response coverage |
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It indicates around-the-clock support coverage with a 2-hour response objective for incidents covered under the service terms.
It is intended for 12 TB pack deployments, as identified by the product description and service naming.
The service term is 3 years.
No. This is a professional services support offering, so physical dimensions do not apply.
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