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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Term | 6th-year post-warranty coverage |
| Service Tier | PESS service tier |
| Drive Retention | Keep Your Drive coverage |
| Response Target | 4-hour response target |
| Service Resources | SME, TAM and EM service resources |
| Support Availability | 24x7 support |
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Lenovo 5PS7C27404 provides sixth-year post-warranty PESS coverage for an eligible covered system. The stated service elements are 24x7 support, a 4-hour response target, Keep Your Drive coverage, and SME, TAM and EM service resources.
No. 5PS7C27404 is a Lenovo post-warranty service entitlement, not a server, storage system, drive, or other hardware product. It adds the stated support coverage to an eligible covered Lenovo system during its sixth post-warranty year.
No. The entitlement states a 4-hour response target. A response target does not by itself specify an on-site arrival time, replacement-part delivery time, or repair completion time. Service handling remains subject to the applicable Lenovo coverage terms.
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