Lenovo 5PS7C27492 Sixth-Year Premium Post-Warranty Support

Lenovo 5PS7C27492 provides sixth-year post-warranty Premium coverage for eligible Lenovo hardware. The entitlement includes 24x7 support availability, a 4-hour response commitment and Keep Your Drive coverage. It is a service entitlement and does not include a new Lenovo system or software licence.

This entitlement is used when an eligible Lenovo system needs service coverage during its sixth year after the original warranty period. It suits installed systems that require Premium support access, a defined 4-hour response commitment and the ability to retain failed drives under Keep Your Drive coverage.

The covered Lenovo system must be eligible for the entitlement, and its serial number is needed for service registration. Lenovo associates the coverage with the specific system receiving support. Activation timing and coverage start conditions follow Lenovo service procedures for the eligible hardware.