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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Type | Warranty service entitlement |
| Coverage Term | 6th-year coverage term |
| Response Time | 4-hour response |
| Coverage Timing | Post-warranty coverage |
| Drive Retention | Keep Your Drive coverage |
| Service Designation | PESS (SME, TAM + EM) |
| Support Availability | 24x7 support |
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5PS7C27440 provides sixth-year post-warranty coverage for eligible Lenovo systems. The entitlement includes 24x7 support, a 4-hour response commitment and Keep Your Drive coverage, with the PESS service designation shown for this service.
Yes. Keep Your Drive is included in the 5PS7C27440 entitlement. This coverage allows the customer to retain a failed drive when service is performed, subject to the covered system’s eligibility and Lenovo service terms.
This entitlement applies during the sixth year after warranty coverage for an eligible Lenovo system. Coverage eligibility depends on the specific system and its support status, so the machine and serial details should be validated before activation.
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