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Create Free Business Account| Shipping Weight | 0.00 lb shipping weight |
| Service Type | Post-warranty Premier Support |
| Response Time | 4-hour response |
| Data Retention | Keep Your Drive coverage |
| Coverage Period | 6th and 7th year coverage |
| Support Availability | 24x7 support |
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Lenovo 5PS7C27439 provides post-warranty Premier Support for an eligible Lenovo system during its sixth and seventh years. The stated coverage includes 24x7 support, a 4-hour response commitment and Keep Your Drive coverage.
This entitlement covers two service years: the sixth and seventh years of the eligible system's lifecycle. It is a post-warranty support term, not a single-year extension or a physical replacement component.
Keep Your Drive coverage allows the customer to retain a failed drive when drive replacement is provided under the applicable service event. This is relevant where internal storage media must remain under the customer's control after failure.
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