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Create Free Business Account| Coverage Term | Coverage for years 6 and 7 |
| Coverage Type | Post-warranty coverage |
| Product Class | Warranty entitlement |
| Service Level | 4-hour service level |
| Drive Retention | Keep Your Drive |
| Shipping Weight | 0.00 lb |
| Service Designation | PESS service designation |
| Support Availability | 24x7 support |
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Lenovo 5PS7C27287 is a post-warranty service entitlement for eligible Lenovo systems in their sixth and seventh years. It combines 24x7 support, a 4-hour service level, and Keep Your Drive. The entitlement is associated with a qualifying covered system, not shipped as hardware.
The entitlement provides two years of post-warranty coverage spanning years 6 and 7, with 24x7 support, a 4-hour service level, and Keep Your Drive. It is service coverage for an eligible Lenovo system and does not include a replacement computer or other hardware.
Keep Your Drive allows the customer to retain a failed drive when an eligible drive replacement is performed under covered service. This option helps organizations maintain control of storage media that may contain sensitive information, subject to the covered system and service terms.
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