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Create Free Business Account| Manufacturer Suggested Retail | $2,151.00 |
| Shipping Weight | 0.00 lb |
| Service Type | Post-warranty Premier Support |
| Response Time | 4-hour response |
| Coverage Period | 6th and 7th year coverage |
| Keep Your Drive | Keep Your Drive included |
| Support Availability | 24x7 support |
| Category | Warranty |
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5PS7C31795 provides post-warranty Lenovo Premier Support for an eligible system during its sixth and seventh years. The entitlement includes 24x7 support access, a 4-hour response target, and Keep Your Drive coverage for applicable service events.
Yes. This entitlement is specifically for the sixth and seventh years of coverage after the original warranty period. The covered Lenovo system must meet the applicable eligibility requirements for post-warranty support registration.
Keep Your Drive coverage permits the customer to retain a failed drive when a drive replacement is provided during an applicable covered service event. It is intended for environments where retaining failed storage media is required for internal data handling procedures.
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