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Create Free Business Account| Shipping Weight | 0.00 lb shipping weight |
| Service Tier | Lenovo Premier Support |
| Coverage Term | Coverage for years 6 and 7 |
| Coverage Type | Post-warranty service coverage |
| Drive Retention | Keep Your Drive coverage |
| Response Target | 4-hour response target |
| Support Availability | 24x7 support |
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5PS7C27267 provides post-warranty Lenovo Premier Support for the sixth and seventh coverage years. The entitlement includes 24x7 support availability, a 4-hour response target, and Keep Your Drive coverage. It does not include the covered Lenovo hardware system.
This entitlement is intended for eligible Lenovo systems requiring post-warranty service coverage in years 6 and 7. Confirm that the specific system configuration is eligible before registration so the entitlement can be associated with the covered hardware.
Keep Your Drive coverage allows the customer to retain a failed drive when a drive replacement is provided through the applicable support process. This can help preserve control of failed storage media that may contain business or sensitive data.
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