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Create Free Business Account| Shipping Weight | 0.00 lb shipping weight |
| Service Tier | Premier Support |
| Coverage Term | 5-year coverage term |
| Response Time | 4-hour response |
| Covered Designation | CN5000 OPSE |
| Support Availability | 24 x 7 support |
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CN5000 identifies the covered configuration named for this service. 5WS7C35637 is Lenovo’s ordering code for its 5-year Premier Support entitlement with 24 x 7 coverage and a 4-hour response level.
This entitlement specifies Lenovo Premier Support for 5 years. The stated service level includes 24 x 7 support availability and a 4-hour response for the CN5000 OPSE configuration.
Lenovo processes this item as a service entitlement for eligible CN5000 OPSE hardware rather than physical equipment. Eligibility association and any registration steps follow Lenovo service procedures and may vary by region.
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