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Create Free Business Account| Shipping Weight | 0.00 lb shipping weight |
| Term | 5-year term |
| Service Tier | Premier Enhanced Support Services (PESS) |
| Support Roles | Service Management Executive, Technical Account Manager, and Escalation Manager |
| Keep Your Drive | Keep Your Drive (KYD) included |
| Response Target | 4-hour response target |
| Support Availability | 24x7 support |
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Lenovo 5PS7C22920 is a 5-year Premier Enhanced Support Services entitlement for an eligible Lenovo system. Its stated service terms include 24x7 support, a 4-hour response target, Keep Your Drive coverage, and SME, TAM, and EM support roles.
Keep Your Drive coverage allows the customer to retain eligible failed drives after replacement. This can help organizations keep failed storage media under local possession rather than returning it as part of the replacement process.
Confirm the system's service eligibility and existing coverage status before registration. This entitlement applies to the eligible covered Lenovo system and provides the stated five-year PESS term, 24x7 support, and 4-hour response target.
Save 11%Lenovo · 5WS1M80285
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