Lenovo 5YR KYD ADD-ON

Keep critical Fujitsu ETERNUS CS 800 systems covered with a service plan designed to reduce disruption when hardware issues surface. This add-on delivers 9x5 support with next-business-day on-site response, combining remote diagnosis, web support, phone support, repair, and parts replacement under a parts-and-labor service model. For infrastructure teams, the value is straightforward: faster restoration, fewer escalations, and less time spent coordinating break-fix activity across multiple support channels. Coverage is aligned to the ETERNUS CS 800 family, including S2, S3, S4, S4 Scale, S5 Scale, S6 Entry, S6 Entry2, and S6 Scale models, so service stays matched to the platform in production. This is the kind of support that matters when storage availability is tied to backup operations, recovery windows, and business continuity commitments. By adding on-site service with defined response timing, you get a clearer maintenance path and a stronger case for keeping the platform in service longer.